Turn on your Xbox One without a disc inside and go to Xbox Home. Select Test Internet Connection and allow the test to run.įind out more about connection tests on PlayStation 4. From the PlayStation home screen, select Settings. Follow the steps below to test your console's connection. On PlayStation and Xbox consoles, testing your connection might reveal the root cause of the problem. If there are issues with your system's servers, you might experience connectivity issues until they return to full operation. Open Battle.If you're signed in but having trouble connecting, check your system's status page for connectivity alerts, maintenances, or other factors indicating that servers are not fully operational. So check on your PC or your console whether you have MW2 updated to the current version. Incomplete updates or an outdated game can often cause connection problems as well. In most cases, this will have worked, but we're afraid if not, then you may have a more serious problem, and you should contact your internet service provider. Connect your PC or console to the internet via a different network, or via a LAN cable, to determine if it is your local network, or the Wi-Fi receiver itself. Reset of your router by pressing the small button generally found on the back of the modem. Reboot your router by unplugging it, plugging it back in again, and waiting five minutes. Wait 10 seconds, and then plug the console back in. Hold down the PlayStation Power Button until you hear two beeps. Wait a moment and plug the cable back in. After the console is completely turned off, pull out the power cable. Press and hold the Xbox Power Button for 10 seconds. Power cycle your PC, PlayStation, or Xbox. 
If your console or PC isn't connecting to the internet, then try the following troubleshooting steps: But if the problem is your internet or your game's build version, then keep reading. If the Call of Duty servers are down, there's nothing you can do but wait. If you can connect to the internet, then by process of elimination, you know that you don't have the latest version of the game installed.
Check your internet connection by trying to access the PlayStation Store, Xbox Store, or any website via your PC's browser. If they're fine, move on to the next step. Begin by checking whether the Call of Duty servers are down via this article. You can check what's causing your error by following these diagnostic steps: 
Begin by identifying which of the three causes above applies to your case, and then follow our advice.
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